How Do I Pay For My Order / Payment Terms

Payment Types Accepted (Updated August 23, 2022)

We accept the following Payments:

• Visa
• MasterCard
• Discover
• Paypal (instant)
• Personal Checks
• Money Orders
• Certified Checks
• American Express

Credit Card Payments:

When you pay using your credit or debit card your order is only preauthorized when you place it. Effective August 23, 2022 the BT Team will capture your payment in full within 48 hours of order placement.  

We WILL NOT begin work without at least a credit card preauthorzation or some other payment as described within our payment terms herein.  

We will send you a friendly email when we capture the payment.  

In order to protect our investment into the orders, we are changing our payment terms.  

Please review our lead-time information by clicking the following link for a general indication on how long it will take your order to ship http://billettechnology.net/bt/order-information/order-lead-times 

In each individual product you ordered or are interested in the lead-time information is also displayed within the product description.  

If at any time you are not comfortable with us holding your money prior to shipping out your product(s) call or email us prior to ordering or while your order is processing prior to final shipment. Our team will work with you as we understand trust when it comes to your dollars is delicate.  

If the items come back from color and are rejected upon inspection, we will contact you immediately as we always have. Usually what we do is we will send you the parts and remake what ever needs fixed. This way you have something to put on your car until we fix it for you.

We always stand behind our work. Are we slow sometimes, yes. You will never read, or see anywhere, that Team BT has screwed a customer out of their hard earned dollars. We “get it” when it comes to your money; trust is delicate. You don’t have to chase us just call (561.582.6171) or email us.

Cancellations:

If you decide to cancel your order and paid via credit card or Paypal Team BT will refund your money immediately upon request.  If the order has already been sent out for the color processes or polishing then you will receive a refund less 30% or a 70% refund of your order.  Why?  Because we prepay for all outside services in advance to our vendor partners on color (anodize, powder coating, painting) and polish.  How do you know if your order has started the color or polishing process (we do not do those in house), just check out weekly Manufacturing Updates. http://billettechnology.net/bt/category/manufacturing-updates/

Personal Checks, & Money Orders Accepted

We do accept your personal checks.  You may place your order online and choose pay by check.  Please let us know that you will be sending a check to us in the comments section upon checkout.  Your order will be placed on hold or pending until we receive your payment.  Once we receive your payment your order will ship within 5 business days (in stock items).  Money orders and certified checks,  your order will ship within 48 hours (in stock items). All checks should be made Payable to Vertex Precision DBA Billet Technology. 

Paypal Payments are Instant!  Uncomfortable with this please read

If you are paying via Paypal the transaction is instant and the funds are taken immediately upon checkout when you are placing your order.  If you are uncomfortable with this please contact us to make other arrangements.   

Any Paypal orders that are disputed and the order is not completed we will issue an immediate refund if you did not reach out to us prior to the dispute being filed.  Simply call or email us and ask us to cancel the order and we will do so immediately and provide an immediate refund.   We understand having your money with no product shipped will make some people nervous this is why we encourage you NOT to use Paypal if you are not ok waiting for your products regardless of any discounts promos or just general day to day businesss. Trust is extremely delicate when it comes to your funds, and that trust works both ways let us work together.

Paypal Payments Must be Verified  

Keeping with the topic of Paypal all Paypal payments starting January 1, 2017 must be VERIFIED. If you do not have a verified Paypal account we will contact you to make other payment arrangements. Unfortunately even with a tracking number, shipping address matching the Paypal holders account, as well as a signed for package, we have lost a number  because of unverified accounts. A verified account protects you in the event we do not do our job, and protects us when we fulfill our obligation to you. We are here to work with you and thank you always for your support.

Chargebacks and Disputes

All merchandise or deposits “charged back” or disputed by you as not received or not authorized and has been signed for and delivered to you will be sent to collections after 7 business days of us attempting to reach out to you for resolution.  You will be responsible for any fees incurred as a result of any chargebacks.  Proof of fees will be emailed or sent to you upon request. 

Claims On Received Merchandise

All claims on product must be made within 10 days of receipt of merchandise.